Account Manager

Location Birchington
Discipline: Manufacturing & Engineering, Sales, Marketing & Customer Service
Salary: Market related
Contact name: Abby Jones

Contact email:
Job ref: AJ/CT/11695
Published: 28 days ago
Startdate: ASAP

Account Manager

Birchington, Kent – Own transport required due to location
£££ Competitive
Permanent – Full Time 07:00 – 16:00 Mon-Fri


• Competitive Salary – (Unfortunately we are unable to disclose this in our advertising but will discuss on initial call.)
• Company Car or cash equivalent
• Private Medical Cover
• 28 days holiday entitlement + bank holidays!
• Company Pension
• Free parking

Our client is a leading provider in the food industry, dedicated to delivering high-quality produce and building strong customer relationships. They are committed to innovation, sustainability, and excellence in all aspects of our business.

As an Account Manager, your primary responsibility will be to create, manage, and maintain productive relationships with valued customers. You will play a pivotal role in driving sales, increasing profitability, and positioning the business as the preferred choice for our customers. By analysing market data and implementing strategic initiatives, you will contribute to the ongoing success and growth of the business.

Key Responsibilities:
• Collaborate closely with the commercial executive to oversee daily commercial activities, including forecasting, sales data analysis, and customer engagement.
• Take full accountability for the financial performance and growth of assigned customer accounts.
• Develop and manage customer relationships, ensuring clear communication and adherence to service level agreements and budgetary targets.
• Utilise market data analysis to identify sales and profit opportunities, recommending improvements as needed.
• Drive product development initiatives through promotions, packaging, and seasonal variations to enhance market share and competitiveness.
• Generate and analyse weekly customer reports to track performance and identify areas for improvement.
• Maintain effective communication with category stakeholders and internal teams to ensure alignment with business objectives.
• Collaborate on joint business plans and identify opportunities for growth with customers.

Skills and Experience Required:
• Exceptional attention to detail and a proactive attitude towards improvement.
• Strong negotiation, communication, and influencing skills across all levels of the organisation.
• Outstanding listening, influencing, and relationship-building abilities.
• Proficiency in analytical and numerical skills, with a solid understanding of financial impact and budgetary control.
• Experience in strategy development and execution.
• Excellent IT skills, including proficiency in Microsoft Office applications.
• Willingness to undertake foreign travel when required.

Key Performance Indicators:
• Year-over-year growth in customer accounts.
• Profitable business delivery across existing and new customer opportunities.
• Sales growth and business development.
• Consistent excellence in day-to-day customer management.
• Achievement of customer-agreed key performance indicators, such as service and quality metrics.

Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency

Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.

Do not hesitate to contact us about this or any other roles.