Customer Support Specialist

Location Ramsgate
Discipline: Ex Military, Manufacturing & Engineering, Sales, Marketing & Customer Service
Salary: Market related
Contact name: Jane Deadman

Contact email: jane@westinpar.com
Job ref: JD/CT/11729
Published: 16 days ago
Startdate: ASAP

Customer Support Specialist
Ramsgate, Kent
£££ DOE
Permanent, Full Time - 08:00 – 16:30 – Mon – Thurs, 15:30 finish on Fridays

Benefits:

• Extremely Competitive Salary (sorry, our client does not want us to advertise this but we’ll tell you as soon as you call/email for further info)
• Great place to work
• 2 x standard contributory pension
• Good career progression
• Free Parking

What you’ll need:

• Are you an expert negotiator who is used to building excellent relationships with both internal and external clients?
• Can you remain effective in a fast-paced work environment?
• Would you like to work for an international manufacturer with a local, family vibe?

The Job – Customer Support Specialist

• Build and maintain strong customer relationships
• Resolve customer queries as they arise
• Work with dedicated customer accounts, scheduling orders as required, quoting units and negotiating to provide the best commercial opportunities for the business
• Help to address technical issues between workshops and customers.
• Communicate Customer Status reports for assigned accounts which require these.
• Raise works orders.
About You – Customer Support Specialist
• Working in a fast paced and varied job whilst maintaining quality work
• Excellent interpersonal skills and ability to build close-knit relationships with external customer contacts
• Strong analytical, administrative and organisation skills and excellent attention to detail
• Innovative and enthusiastic
• Ability to work under pressure, to tight deadlines and multi task
• Strong communicator (written and verbal)
• Creative and outgoing
• Well organised and self motivated


Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency
Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.